06-22-2013, 03:20 PM
Angel Wrote:Hey, I don't know if the people around here can help me.. but I really don't know where else to turn.
I told you all about that fancy gaming rig I got right? Well.. right out of the box and the graphics card that apparently is supposed to be able to play everything and everything is constantly freezing or something. Error messages telling me that the device has stopped responding and stuff, every game no matter how intensive eventually crashing... I'm really confused what's going on here. What's the problem, how to solve it..
I don't know what kinda information you need, but I'll make sure to provide. If you think you can help me I would really appreciate it.
Well, for one, we need to know what brand of video card your Alienware computer has. Usually, it comes from one of two companies... nVidia or AMD. Secondly, what model of video card... such as "GeForce" or "Radeon HD", usually followed by a number..
It would also help to find out what the exact model number of your Alienware rig is. There should be a sticker somewhere on the rig casing that has the Windows Certificate and the model number. Be forewarned that there may also be a serial number listed. Do not share that. Just the model would do fine. This way, I can find out if other people who have the same or similar model are having this same issue.
Now, lets get to my analysis and question...
Right away, it appears that the rig could be overheating since the games crash after you play them for a little while. This is my initial guess, but there could be another reason as well. Have you installed any Windows Updates or installed any new software recently?
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